Terms and Conditions

Welcome to Fold and Hide. By accessing or using our website www.foldandhide.com, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

Fold and Hide (“we”, “our”, “us”) operates an e-commerce platform offering home & kitchen products, home & garden items, bags, wallets, belts, and lifestyle accessories.

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You are accessing the website under the supervision of a parent or legal guardian

If you do not agree with any part of these terms, please do not use our website.

2. Products & Services

  • All products listed are subject to availability

  • We reserve the right to modify or discontinue any product without prior notice

  • Product images are for representation purposes; slight variations may occur

  • Prices are subject to change without notice

3. Account & User Responsibilities

When creating an account, you agree to:

  • Provide accurate and complete information

  • Maintain the confidentiality of your login credentials

  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts found violating our policies.

4. Pricing & Payments

  • All prices are displayed in Indian Rupees (INR) unless stated otherwise

  • Payments are securely processed through Razorpay

  • We accept UPI, Debit Cards, Credit Cards, Net Banking, and other supported payment methods

Fold and Hide does not store your payment card details. All transactions are encrypted and handled by Razorpay.

5. Order Acceptance & Cancellation

  • Order confirmation does not guarantee order acceptance

  • We reserve the right to cancel or refuse any order due to:

    • Product unavailability

    • Pricing or listing errors

    • Suspected fraudulent activity

If payment has been processed, refunds will be initiated as per our Refund Policy.

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location and logistics partners

  • We are not responsible for delays caused by external factors (weather, courier issues, force majeure)

  • Shipping charges, if applicable, will be shown at checkout

7. Returns & Refunds

Returns, replacements, and refunds are governed by our Refund & Return Policy, available on the website.

Refunds will be processed back to the original payment method within the timeline specified in the policy.

8. Intellectual Property

All content on this website, including:

  • Logos

  • Text

  • Images

  • Product descriptions

are the intellectual property of Fold and Hide and may not be copied, reproduced, or used without written permission.

9. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to systems

  • Upload malicious code or harmful content

  • Misuse product reviews or ratings

Violation may result in account termination and legal action.

10. Limitation of Liability

Fold and Hide shall not be liable for:

  • Indirect or consequential damages

  • Loss of data or business

  • Website downtime due to technical issues

Our liability, if any, shall not exceed the value of the product purchased.

11. Indemnification

You agree to indemnify and hold Fold and Hide harmless from any claims, damages, or expenses arising from:

  • Your use of the website

  • Violation of these terms

  • Breach of applicable laws

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal data.

13. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts of India.

14. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting.

15. Contact Information

For any questions or concerns regarding these Terms, please contact us:

Fold and Hide
🌐 Website: www.foldandhide.com
📧 Email: support@foldandhide.com
📞 Phone: +91-9495947220